Customer Relationship Management

PRODUCT FEATURES FOR MANUFACTURING

Powerful CRM Capabilities that drive the complete customer lifecycle and strengthens relationships.

NetSuite CRM is the only cloud solution that delivers a real-time 360-degree view of your customer. NetSuite CRM provides a seamless flow of information across the entire customer lifecycle from lead through to opportunity, sales order, fulfillment, renewal, upsell, cross-sell, and support.

Key Benefits

• Delivers powerful CRM capabilities, including sales force automation (SFA), marketing automation, customer support, and service.
• Streamlines lead-to-cash processes.
• Elevates productivity across the organization with a 360-degree view of your customers.
• Improves sales performance through forecasting, upsell and commission management.
• Manages global sales and services organizations.
  Includes powerful sales performance management, order management and partner management.